Change Time Series Timezone

[cmcguire]

We are trying to change the timezone settings for our time series in the interest of fixing an issue related to daylight savings and the default timezone setting.  Ideally, we would like to change one time series so that we can verify whether or not this indeed fixes the problem; however, the timezone setting is greyed out and not editable from the time series properties tab. 

We have also tried using "set properties to time series," but this does not seem to work when the time series has any data in it.  What is the correct way to change the timezone in this scenario?  @SteveWKISTERS

- Daniel

[SteveWKISTERS]

Hi Daniel,

During the latest release the developers decided to remove the option of changing the time zone via the Set Properties to Time Series button. This was a result of people using this function and not shifting their data to account for it, causing larger headaches down the line when they realized what happened.

If you'd like to bulk change the time zone for the timeseries, you will need to do it via the backend. I recommend coordinating a time with Curtis Vance and our Support team to work through this.

Cheers,

Steve with KISTERS