Hi,
I contacted Kisters support and they have helped me to fix the problem, turns out it was just a few boxes that needed to be unchecked.
thanks for the advice.
Cheers,
Stacey

Hi All,
Recently the WSC has changed one of our stations to a new Sutron-HSPAlink-1-IM logger which uses an IP address to transmit data and I have been unable to establish a connection with the logger through SODA yet. They have enabled IP address verification which I have provided to them, but still no success establishing a connection. Does anyone have experience connecting with this logger in SODA? 
Thanks